FAQ

About Lift & Lounge

Who is Lift & Lounge for?

Lift & Lounge is designed for the 24/7 athlete – fitness enthusiasts who demand performance wear that transitions seamlessly from gym sessions to street style. Our customers value quality, comfort, and fashion-forward designs that keep up with their active lifestyle.

What makes Lift & Lounge different?

We combine performance engineering with streetwear aesthetics, offering size-inclusive activewear that moves with you. From moisture-wicking joggers to limited-edition hoodies, every piece is designed to be your armour for daily grind.

Products & Sizing

What types of products do you offer?

Our collection includes:

• Performance leggings engineered for movement
• Moisture-wicking joggers and shorts
• Gym-to-street tops & T-shirts
• Signature sweatshirts & hoodies
• Complete tracksuit sets

How does your sizing work?

We’re proud to offer size-inclusive activewear with detailed size charts for each product. Measurements are provided in both inches and centimeters to ensure the perfect fit for your workout and lifestyle needs.

Are your leggings squat-proof?

Absolutely! Our performance leggings undergo rigorous testing to ensure they’re 100% squat-proof and provide full coverage during even the most intense workouts.

Ordering & Payment

What payment methods do you accept?

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are securely processed.

Can I change my order after it’s been placed?

Contact us immediately at [email protected] if your order hasn’t shipped yet. We’ll do our best to accommodate changes to your performance gear selection.

Do you offer gift cards or vouchers?

Currently, we don’t offer gift cards, but we’re working on this feature for our fitness community. Stay tuned!

Shipping & Delivery

Where do you ship?

We ship globally to fitness rebels worldwide, excluding certain Asian regions and remote locations. Enter your address at checkout to confirm availability in your area.

What are my shipping options?

EXPRESS DELIVERY (£12.95)
– Carrier: DHL/FedEx
– Delivery Time: 10-15 days after dispatch
– Tracked door-to-door service

FREE STANDARD SHIPPING (orders over £50)
– Carrier: EMS
– Delivery Time: 15-25 days after dispatch
– Eco-friendly packaging

How long does order processing take?

Our Portsmouth warehouse team hand-picks your items within 1-2 business days. You’ll receive shipping confirmation with tracking details once your order is on its way.

Can I track my order?

Yes! All orders receive tracking numbers via email. For express shipments, real-time DHL/FedEx updates are available through their tracking systems.

Returns & Exchanges

What’s your return policy?

We offer a 15-day no-sweat return policy from the delivery date. If your gear doesn’t move with you as our Engineered for Movement promise suggests, we’ll make it right.

How do I initiate a return?

Email [email protected] with your order number and reason for return. We’ll provide return instructions and process your refund once we receive the items.

Are there any items that can’t be returned?

For hygiene reasons, we cannot accept returns on worn leggings or tops unless they’re defective. All tags must be intact for returns to be processed.